• info@11motors.com
  • Near Hotel Hyatt Regency, Salt Lake Stadium Road Between Stadium Gate Number 1 & 2

Frequently Asked Questions

At 11 Motors, we are a multi-brand workshop with expertise in a wide range of popular and luxury vehicles. We provide brake repair and service for a variety of brands, including:

Popular Brands: Maruti Suzuki, Hyundai, Toyota, Honda, Jeep, Mahindra, Kia.

Luxury & Premium Brands: Audi, BMW, Mercedes-Benz, Porsche, Jaguar, Land Rover

 

Brake fluid should typically be changed every two years or 24,000 miles (approximately 38,000 kilometers), whichever comes first. However, it's best to consult your vehicle's owner's manual for specific recommendations. Brake fluid absorbs moisture over time, which can reduce its boiling point and compromise your braking performance.

Visit 11 Motors For Car Brake Repairs and Service.

A hard or stiff brake pedal can be a sign of a problem with the brake booster, which assists you in applying the brakes. It can also indicate a vacuum leak in the system or a problem with the brake linings. It can be A Faulty ABS Module in Some Cases. This issue should be inspected by a professional as soon as possible.

The most common signs that your brakes need attention are:

Squealing or grinding noises when you apply the brakes. Squealing is often caused by a small metal wear indicator on the brake pad, alerting you that the pads are getting low. A grinding noise typically means the pads are completely worn and the metal backing plate is scraping against the rotor.

A soft or "spongy" brake pedal that feels like it goes too far down before the brakes engage. This could indicate air in the brake lines or a brake fluid leak.

A vibrating or pulsating feeling in the brake pedal or steering wheel when braking. This is often a sign of warped brake rotors.

The car pulling to one side when you brake. This can be caused by a stuck brake caliper, a bad brake hose, or unevenly worn brake components.

A burning smell after heavy braking. This could indicate overheated brakes.

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We offer 24/7 emergency roadside assistance for our customers in Kolkata. If you experience a breakdown, simply call our emergency number, and our team will be dispatched to your location to either resolve the issue on the spot or safely transport your vehicle to our workshop for a full repair.

Book an Appointment | Call Now: +91-9339110111 | Visit Our Workshop

Beyond routine service, we offer a comprehensive range of solutions, including advanced diagnostics, major mechanical repairs, denting and painting, AC and electrical repairs, and car detailing. Our facility is equipped to handle everything from a simple oil change to a full-scale restoration, ensuring all your car care needs are met with expert precision.

Book an Appointment | Call Now: +91-9339110111 | Visit Our Workshop

 

Our reputation as the #1 ranked car service center on Google is a testament to our quality. We employ highly experienced, certified technicians and use the latest diagnostic equipment, just like a dealership. Our 20+ years of experience has allowed us to refine our processes, offering a superior level of care and precision that has earned the trust of countless customers.

Book an Appointment | Call Now: +91-9339110111 | Visit Our Workshop

 

We stand firmly behind the quality of our work. All repairs and services performed at 11 Motors are backed by a comprehensive warranty. This provides you with the confidence that if any issues arise with the work we have done, we will address them promptly and professionally, free of charge. Our warranty is a testament to our commitment to your satisfaction and the reliability of our service.

 

We believe in complete transparency. Before any work begins, we provide a detailed and clear estimate of all costs involved, including parts and labor. Our goal is to ensure you are fully informed and comfortable with the service plan. We pride ourselves on having no hidden charges, which is a key reason for our strong reputation and customer trust in Kolkata.

Book an Appointment | Call Now: +91-9339110111 | Visit Our Workshop

Yes, we are committed to using only genuine, high-quality parts for all repairs and services. We understand the importance of using parts that are specifically designed for your Toyota to maintain its performance, safety, and longevity. This commitment is a core part of our service and is backed by a warranty for your peace of mind.

Book an Appointment | Call Now: +91-9339110111 | Visit Our Workshop